service@vapelink.co.uk

Shipping & Warranty

Stock Availability:
In stock: orders leave our doors within 1-2 working days
PreOrder/Back ordered Products: specific shipping time estimated and displayed on product pages.

Delivery time:

Country/Region Courier Regular Orders  Order contents Battery, Built-In Battery & eLiquid
United Kingdom RoyalMail 3-6 working days 6-9 working days
Germany DHL 4-6 working days 6-9 working days
Austria DPD 4-7 working days 7-10 working days
France La Post 4-6 working days 6-9 working days
Italy GLS 4-6 working days 6-9 working days
Untited States USPS/UPS 5-7 working days 7-10 working days
Australia AU Post 5-7 working days 7-12 working days
New Zealand nzpost 5-7 working days 7-12 working days
Russian Russian Express 4-6 working days 7-12 working days
Europe Country Austria Post/ Swisspost 5-7 working days 7-10 working days
Middle East Country Aramex/ Netherlands Post 5-8 working days 7-12 working days
Asia RoyalMail 5-8 working days 7-12 working days

 

Transit time depends on the shipping method selected during checkout.also please feel free to contact us: hi@vapelink.co.uk if you need us to arrange the quick delivery.we will try our best to satisfy all customers.

Product Warranty:vapelink guarantees safe delivery of your orders,If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 7 days of the order being received. After returning the product to us, we can send you a new item free of charge. Enjoy total peace of mind: every single purchase is 100% risk-free each time you shop at vapelink.co.uk

Special Notes:
1. Customers must first send a clear photo or video of the damaged and the shipping packaging before we can consider issuing RMA authorization.
2. After we received the returned product and confirmed the product is faulty, we will send the replacement.